I love gadgets, I’m a technophile. So after watching a friend’s high-speed cable
versus my DSL, I knew it was time for a change.
Well, that and we were paying out the ying to have DIRECTV and
cable. The DIRECTV existed because my
husband is a sports junkie and insists he needs all the baseball channels and
football channels to live.
So, I called Xfinity and made arrangements to make the
switch. I saved money in so many
ways. I switched from AT&T phone
service to cable phones and dumped my dsl in favor of the more powerful cable
high speed. I also explained that I had
no idea how to set these things up, so I gladly paid the $50.00 to have a human
come and do the techie things.
But I made a mistake.
I bought a Blu-ray player for my bedroom so I could access Netflix. I already set it up on iPhones, iPads,
computers and Wii. But no Blu-ray for
me. I went into Best Buys (they had the
lowest price) and bought the thing and asked a customer service person for
anything I might need to connect the Blu-ray via wireless Internet – cables,
cords, etc. He sold me a cable. All well and good, but when I tried to set it
up, it wouldn’t go to the internet. So
off to the manual I went. Seems the
model I bought needed a USB LAN plugged into the back before it would recognize
the equipment. Easy fix. I went on Stapples.com and ordered the LAN. Then as I continued to read the
troubleshooting section of the manual, it tells me the system will only work
with a LAN from Toshiba USB. I couldn’t
find one other than on Toshiba’s site. So
I ordered that. I called Best Buys and told
that little weasel that there was another part to wireless functionality for
the player. He could have cared
less. Blew me off insisting he gave me
that information. Really? Cause for $20.00 more, I could have gotten
one what came with all cables and other hardware necessary to be “up and
running in minutes.“ Including the cost
of buying 2 LAN connectors, I could have saved money if I bought the
more
expensive unit.
On the bright side, I didn’t have to go through New Delhi to
get the information. And eventually I
will have my Netflix and my YouTube but a little customer service would have
gone a long way!
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